Frequently asked questions by our customers…
How do I send my shirt to you?
After ordering, you will receive a confirmation email with our address. We recommend you send your memorabilia using recorded post to ensure nothing is lost.
Does the postage cost more for multiple shirts?
Our postage is a flat fee of £14 this does not vary depending on the number of frames ordered.
What happens if my frame arrives damaged?
All of our deliveries are insured for up to £250. Therefore, any damage to your frame will be repaired free of charge by our framers.
What if I don’t like the frame when you send the picture to me?
You are entitled to unlimited revisions in the approval process. Moreover, you will receive high-quality photos at each stage.
How long does the process take?
Our estimated turnaround is 10-15 working days on our normal postage service. However, if you need your memorabilia framed in a shorter period, we do offer a 3-day rush option on select products.
Do you offer bespoke?
These aren’t the only options we have, we have framed in over 100 different styles to suit your needs, if you are looking for something unique, please contact our sales team.
Where do you put the COA when framing memorabilia?
If you would like your Certificate of Authentication to accompany your memorabilia, we recommend attaching this to the back of the frame to keep it safe. If you would like to send it down with your memorabilia we will insert it into a protective sleeve and fix it to the back all free of charge.