FAQs

We want to make sure that you know all the information you require so that you know your prized memorabilia is safe with us! However if you do see something that we haven’t covered please feel free to contact us.

Local Delivery

We are based in Pokesdown Bournemouth and we welcome any walk-ins. We have a wide arrange of styles on offer to view in person and we are more than happy to talk through any framing project big or small. If you are unable to get to the shop within our working hours we offer a pickup and collection service.  There will be a local delivery fee of £10 within a 10 miles radius and our standard courier fee of for anything further.

National Delivery 

We offer a national delivery service with our frames which is sent through the Courier DPD. We offer a Pre 12 Service and with a free text and email alerts which tell your when your delivery will be within the hour. We have tested our packaging to ensure the frames do not incur any damage whilst being transported, However if on the unlikely occasion that you frame is received damaged, please contact us directly and we will ensure we do our best to resolve any breakages as quickly as possible.

 

Plaques

We are incredibly proud of the Clear and Beautifully Designed plaques that we use on many of the shirts we frame. We have 3 Colours; Gold, Brushed Silver and Champagne to Choose from and are available as an addition or as standard on all of our packages. Standard Sizing is 190mm x 40mm but we can complete other sizes on request. Plaques can also be purchased as a stand-alone product.

We can also add a corporate and a club logo to our plaques. Please contact us directly for more information on this.

Sending Us Your Shirt

Sending us your shirt couldn’t be easier. We highly recommend recorded delivery service as the Royal Mail just doesn’t provide good enough tracking for there basic postage methods. We can provide a collection service through DPD. Please contact us for more information on this.