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The Shirt Framing Service FAQs

 

We want to make sure that you have all the information required so that you know your prized sports memorabilia is safe with us. However if there are any additional questions that we haven’t covered then please feel free to contact us.

 

Lead Times & Services

 

How long does the framing process take?

From receipt of your memorabilia to be framed to it being back with you is usually less than 10-12 working days.

This estimate does rely on speedy responses to any queries we may have, swift approval of the framed memorabilia. And of course this will extend slightly in peak business periods such as Christmas.

Can I get my items framed any faster?

Yes we offer 3 & 4 day rush services at our discretion. And subject to an additional fees and their own terms and conditions.

During peak periods we may temporarily suspend these options. Especially when business capacity will not allow us to complete all confirmed framed memorabilia orders in time.

Please don’t leave your order until the last minute!

Can I just buy a frame from you?

No, sorry. We are called “The Shirt Framing Service” for a reason.

Our business is framing sports memorabilia. With custom mounts, borders, and plaques. DIY framing in our experience is always disappointing. It takes skill and care to frame your memorabilia. And we have learnt many lessons over the years to overcome every small issue.

How do I place an order?

Our standard framing products are listed on the site and you can order by debit or credit card online 24 hours a day 7 days a week.

During normal office hours you can also reach us by phone, email and instant messenger. Order over the phone on 01202 028002. Or we can also take orders by email on hello@shirtframingservice.co.uk

If you can’t see a service on our website that fits your needs contact us. We can frame virtually anything!

Delivery Information

 

Can I drop off and pick up?

Yes, we would love to welcome you at the TSFS HQ. The Shirt Framing Service, Unit 11 Morris Road, Nuffield Industrial Estate, Poole BH17 0GG

Or you can drop off shirts and memorabilia to In Off The Far Post in Springbourne, Bournemouth. 

And if you collect your framed memorabilia from us there are no delivery costs. Just choose local pickup at the checkout.

I'm not local can I still use The Shirt Framing Service?

Yes!! Of course.

We are the UKs first and original national football shirt and sports memorabilia framing service. Our services were always designed as a national service and since inception we have gone international too!

What are your delivery costs?

As standard we charge £14.

This may seem expensive on first glance. But remember this also covers the packaging of your framed memorabilia. Which we have spent years developing and is tried and tested. Frames are also delicate and large, so we don’t just entrust your prized possessions to any delivery company. We send them via DHL. And as standard we insure every package for £250 too.

Can I get additional insurance on my framed memorabilia?

Again yes, because we don’t like saying no here!

We recognise some memorabilia is extremely valuable so we also offer a shipping option that includes £1000 of coverage for loss or damage.

Local Delivery

We are based in Poole and we welcome any walk-ins. We have a wide arrange of styles on offer to view in person and we are more than happy to talk through any framing project big or small. If you are unable to get to the shop within our working hours, we offer a pickup and collection service.  There is a local delivery fee of £10 within a 10 miles radius and our standard courier fee of for anything further.

Plaques

We are incredibly proud of the clear and beautifully designed plaques that we add to many of the shirts we frame. We offer plaques in either silver or gold. Check out our various framing packages to see where plaques are included and how they appear on your framed product. Standard sizing is 190mm x 40mm but we can complete other sizes on request. Plaques can also be purchased as a stand-alone product.

We can also add a corporate and a club logo to our plaques. Please contact us directly for more information on this.

Local Delivery

We are based in Poole and we welcome any walk-ins. We have a wide arrange of styles on offer to view in person and we are more than happy to talk through any framing project big or small. If you are unable to get to the shop within our working hours, we offer a pickup and collection service.  There is a local delivery fee of £10 within a 10 miles radius and our standard courier fee of for anything further.

Sending Us Your Shirt

Sending us your shirt couldn’t be easier. If you can make it into our store or at our drop off points, then we highly recommend a recorded delivery service as the Royal Mail doesn’t provide good enough tracking for their basic postage methods. We can provide a collection service through DHL. Please contact us for more information on this.

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